How long will it take to receive my order?

Total delivery time = processing time + shipping time.

✓ In-stock items: 4–6 business days via FedEx, USPS, or Gofo.

🧵 Made-to-order items: 5–7 business days for processing + 3–5 business days for shipping.

⚡ Urgent orders? Contact live chat – if in stock, we ship within 24 hours.

We ship Monday–Saturday. Orders are processed in 1–2 business days.
You'll get a tracking email once shipped (allow 48 hours for update).
Please check spam if you don't see it.

🌐 Non-US orders ship from our other country warehouses via FedEx,DHL, UPS.
Delivery times may vary due to weather, holidays, or other unforeseen events – we appreciate your patience.

Address & delivery notes

✓ Double-check your shipping address – errors may add 1–2 business days.

✕ PO Box addresses are not accepted (US or outside US).

🖊️ Signature may be required at the courier's discretion.
Use an address where someone can receive the package.

⚠️ Any extra costs from address changes, delivery delays, cancellations, or personal returns are the buyer's responsibility.

Taxes & customs

Orders outside the US may incur import duties/taxes – these are not included in our prices and must be paid by the recipient.
Customs delays are beyond our control.

Worry-Free Purchase (optional add-on)

Add See! protection at checkout for extra peace of mind. Covers:

🛡️ Lost or damaged items in transit
🛡️ Stolen packages after delivery
🛡️ Serious shipping delays

Eligible orders qualify for immediate refunds.
Full refund if order hasn't shipped.
See cart/checkout for details.
Not available as a standalone item.

For any questions, email support@lasheyhair.com

Note: This policy applies only to regular-priced items. Sale/custom orders are final.